We reserve the right of admission to any individual in our free tours in the following cases: the tourist is drunk, the tourist is disrespectful with the Guide or other attendees, the tourist does not pay attention to the Tour Guide’s explanation, etc.
We do not accept any responsibility for any loss of your belongings and tourist accidents during our free tours.
All free tours worldwide work based on tips; generous donations are appreciated because no free tour Guide has a salary, your donation is everything.
All the itineraries of the free tours in the three cities (Cusco, Lima and Arequipa) are referential; they can change depending on many factors.
We can always cancel free tours at the last minute for many reasons, such as: weather issues, strikes, there is not the minimum number of tourists required to do the free tour, etc. However, this situation almost never happens, we have guaranteed departures to 99%.
If you and your group show up at the meeting point without prior reservation for the free tour, we have the right to either accept or reject your participation.
Large groups of 11 or more should contact us first, before making the reservation.
All the free tours in Arequipa are not operated directly by Inkan Milky Way Tours; otherwise by Free Tour Downtown Arequipa
For paid tours:
Any cancellation of the excursions that you reserved is with a minimum of 48 hours in advance; however, this is very referential, because it may also depend on what type of tour you booked.
The itineraries of our paid tours can suddenly change or even be cancelled due to weather issues and strikes.
If you did not show up on the day of your excursion, the service is considered done, without any option to claim.
